There are solid strategic reasons to ask questions. A few examples: Questions help you shift conversational gears. They confirm that you, and whomever you’re speaking with, share enough …
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How and Why to Bite Your Tongue
Don’t interrupt. It’s obvious; we know. Still it’s very difficult. I speak from personal experience—after decades of paying attention to how important it is to wait until the other person is …
Comfort Isn’t All It’s Cracked Up To Be
Most likely your natural tendency is to sidestep uncomfortable emotions, painful physical sensations, cognitive challenges and/or social exertion. But those discomforts are often signals that you’re …
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Encouraging Positive Behavior
People need people. This was brought to my attention again when Jay was reading Deep Survival a book about the attitudes and behaviors that survivors of accidents and natural disasters exhibit. Many …