Some recent research found that forgiveness affects perception of difficulty even during physical performance. Jay and I have been discussing how forgiveness might also affect the workplace. The …
Incremental Changes Build to Success
Doing all or nothing often feels easier than making minor adjustments. An all or nothing approach takes fewer on-going decisions than a moderate approach. But the huge investment of time and energy …
Continue Reading about Incremental Changes Build to Success →
First Understand, Then Resolve
One of our colleagues sent us the following email upon receiving Jay’s new book Simple Steps to Change: Your Business, Your Life: “The segment below is so great it should be highlighted in bright …
I Wonder Why
Asking questions communicates respect and can inspire teams to become more independent problem solvers. The following is a conversation Jay had with one of our brightest and funniest clients. Jay: …