Despite the common advice of many business coaches, praise can demotivate your team and make them skeptical. Praise, like sweeteners, needs to come in measured amounts and not taste …
Quick Ways to Improve Your Listening
Again and again, Jay and I see our clients running into trouble because they're distracted by their own ideas and internal rebuttals when they might profit more from paying attention to what their …
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Encouraging Positive Behavior
People need people. This was brought to my attention again when Jay was reading Deep Survival a book about the attitudes and behaviors that survivors of accidents and natural disasters exhibit. Many …