One of our colleagues sent us the following email upon receiving Jay’s new book Simple Steps to Change: Your Business, Your Life: “The segment below is so great it should be highlighted in bright …
I Wonder Why
Asking questions communicates respect and can inspire teams to become more independent problem solvers. The following is a conversation Jay had with one of our brightest and funniest clients. Jay: …
When Bigger isn’t Better
Clients are always asking us how they can motivate their teams. Should they give big bonuses? More vacation time? Raises? Promotions? Big often isn't the answer. It's easy to get caught trying to make …
From Inertia to Implementation-Getting Clients Unstuck
Until clients agree to implement a plan for their finances, estates, dental health or other professional services, we, the professionals, aren’t able to move ahead. You may have gathered the data, …
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Change with Almost No Effort
Self-discipline is an important component of change, but in certain circumstances you can alter your behavior without using much of your precious discipline-energy at all. You can institute …
Questions Can Lead You Out of the Fog
A business loss or misstep can either drag down team morale or lead to creative new approaches. The difference is often in how you manage the initial reaction to loss. Do you start guessing at the …
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